| Pricing and Billing |
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| Do I have to pay sales tax? |
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If your inside the UK you will have to pay V.A.T. If you are outside of the UK and you have a Valid V.A.T number we are able to remove the V.A.T from the order. To do this please register first online then let us know that you have done this and we can change your account to show your V.A.T number and make it TAX free for this and all future orders. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to shipment of your item(s). |
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